Wielding the Banhammer

[Anxst]

As we had so many comments yester in /g regarding the friendly neighborhood Gold Spammers (thanks, but no thanks, Nokik! Have fun speaking to the CSRs!) I thought you might all like to see this.

Mark Jacobs Blog

I hate gold sellers/spammers. No, that’s not strong enough, let me try again. I HATE GOLD SELLERS WITH EVERY FIBER OF MY BEING. Ah, that’s better. Now, why do I hate them you may ask? I hate them for a number of reasons, most of which have been detailed in various interviews I’ve done over the years. And now that they have taken their obnoxiousness to new levels with gold service spamming, I HATE GOLD SPAMMERS EVEN MORE NOW THAN EVER BEFORE. For years, lowlifes like IGE have told us, in defense of their behavior, that they a) are just providing a service; b) don’t interfere with players enjoyment of the game. Well, I can’t argue with (a), they are providing a service, just like maggots I suppose but I’ve always argued that (b) is totally and complete BS. Now, those old arguments aside, I can’t see how this new generation of pond scum (new and improved, with 25% more scummy action!) can argue that their constant spamming of chat channels doesn’t interfere with players enjoyment of the game (I’m waiting for the whole “Oh, you can always just turn off chat” argument). I hated seeing their messages when I played WoW or any other MMO and I’ve been waiting for the day that WAR launched so I could have the absolute pleasure of instituting policies to make their lives more difficult so we could drive them out of WAR.

Since WAR launched we have been banning these jerks like crazy. As of Saturday Night, we had banned about 400 of them. My CSRs have a zero tolerance policy. We don’t wait and let them stay in the game and ban them en-masse, my guys ban their useless, time-consuming butts right away. We have a strike team whose sole job it is to get these guys off our servers as quickly as possible. This weekend, we unveiled a new wrinkle in the fight against them, the public ban message. Players on our Phoenix Throne server have been treated to special messages when a gold seller/spammer is banned. I’ve given them a wide leash to come up with creative messages to tell the entire community who has been banned and we keep it within the Warhammer universe. Messages like “Tchar’zanek has ordered the slaughter of [Spammer] and all others of his kind who weaken the Raven Host by providing wealth and power to the unworthy” have been seen all weekend. We will continue this policy and expand it to the other servers. We are in for a real fight against these bottom feeders and it will be a long and costly battle but it’s one we are going to take to them and this is only the first step. After all, this is WAR…

BTW, for those who might be tempted to think that we are doing this so we could offer our own service or because we do make money off their boxes (traditionally, gold sellers will quickly shift to buddy disks and free trials though to lower their costs) let me tell you this. I’ve been offered “a piece of the action” both personally and corporately in the past if I will either turn a blind eye or help them in their actions. This would have netted me and/or Mythic a very, very tidy sum, far more than we would see from box sales. My answer was and always will remain the same:

Go to hell.

I can't wait to see those messages on our server!

[Praetor]

Just awesome, I'm glad he is on our side!

[Brand]

I wish more MMOs had a backbone like this.

[Elidien]

Amen!! I would go a step further and hang their character or put them in stocks in Altdorf for all to see and ridicule!

[Raizat]

This post just made my day. I hate running around reading their messages in PMs or in general.

Mark Jacobs, I personally thank you.

[Aryenne]

Amen!! I would go a step further and hang their character or put them in stocks in Altdorf for all to see and ridicule!

oh if only we could throw rotten tomatoes or eggs or equally gross things at them!!!

[Kaburan]

oh if only we could throw rotten tomatoes or eggs or equally gross things at them!!!

Tomatoes and Eggs are gross?

Oh wait you must be one of 'em that only buy "organic" types

[Aryenne]

Tomatoes and Eggs are gross?

Oh wait you must be one of 'em that only buy "organic" types

I'd like to add the emphasis to "ROTTEN" infront of the tomatoes and eggs.
Plus organic only matters with some stuff... I am rather spoiled with my tomatoes since both Mohdri and my mom grow their own.

[Kaburan]

Hey hey! Im not hatin'

Sometimes I sneak into Jimbo's to grab some goodies here and then

[Chux]

If they just put an announcement in the chat box it would be fine, but the screen pop messages that I have to hit OK to get rid of are annoying.